Services

GEZE Services

At GEZE, our goal is your long-term satisfaction, and we want our products to meet your needs in a reliable and trouble-free way. That’s why our emphasis is on comprehensive advice and services so highly – throughout the entire project cycle. You’ll find a list of many of our services below.

Service & original parts

Solution-oriented service - fast, competent, and customised

With our customised services, we support you in networking, managing, and maintaining your systems. We advise you whether you’re modifying or modernising, and help you purchase your spare parts.

Service contracts

GEZE on the spot!

GEZE offers customised service contracts for your systems: from regular maintenance to quick troubleshooting in an emergency.

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Online service contracts

Technician needed?

GEZE offers you the option to commission projects easily and reliably online. Please complete the online order carefully. We’ll send you confirmation as soon as we receive it. If you don’t have any questions, the order will be forwarded to our service technicians to deal with.

If you have urgent inquiries, the GEZE service hotline is here to help: +36-30-929-8218

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Modification & modernisation

From consultation to installation

Our expert team supports you when converting outdated equipment.

Our expert team supports you when converting outdated equipment. © Karin Fiedler / GEZE GmbH

Generally speaking, the expected lifetime and useful life of building technology has always been shorter than that of the building itself. But new standards and legislation are changing expectations, especially with regard to building safety.

GEZE supports you in modifying outdated equipment to improve the utility and safety of your systems. Modernisations bring the products up to the latest technical standards. In addition, key functional parts can be retrofitted to improve operating properties. GEZE offers forward-thinking product solutions and long-term expertise.

Tools & aids

Tools and aids for planning and installing GEZE products

In addition to personal advice, we can support you with a variety of apps and tools, which you can use in your everyday work to plan, install, and maintain building management systems: for example in configuring the Powerturn, calculating the system design of windows, or planning and configuring a variety of doors. Our GEZE YouTube channel also provides lots of helpful videos on installing GEZE products.

Go to the GEZE tools and aids

Installation & Planning Tools

Powerturn door computer

Powerturn door computer

Powerturn door computer

Easily and quickly determine which application areas the Powerturn is best suited for: the online door calculator only needs a few inputs to be able to deliver clear specification about possible door leaf widths and weights.

Go to the Powerturn door computer

Configuring automatic door systems, including cable plans

The GEZE client portal offers you the option of the straightforward planning and configuration of automatic door systems. After completing the configuration, you will automatically receive a cable plan. This does more than just simplify the installation: since the plans are assigned to a specific order, they also help to compile accurate documentation. To start with the planning process now, simply log on to our client portal:

Go to the configuration of automatic door systems in the GEZE client portal

Revolving and curved sliding doors tool 

The GEZE client portal offers you the option of the straightforward planning and configuration of revolving and curved sliding doors. To start with the planning process now, simply log on to our client portal:

Go to the revolving and curved sliding door tool in the GEZE client portal

MSW configuration tool

Comprehensive projects can be created for manual sliding wall systems (MSW systems) based on just a few details. Automatically generated layout and detail drawings simplify and expedite the installation of the system. The configured MSW systems can then conveniently be ordered directly through our client portal. 

Go to the MSW configuration tool on the GEZE client portal

Window computing program

Window computing program

WinCalc

Time-saving, easy-to-use and convenient, GEZE WinCalc takes care of complex calculations associated with designing a window system. This program allows you to calculate manual as well as motorised ventilation windows, smoke and heat extraction windows and NRWGs and also to design the appropriate smoke and heat extraction emergency power control unit.

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GEZEthermic

GEZEthermic calculates the heat transfer coefficients, so-called U-values, for GEZE sliding doors with reference to EN ISO 1077-1:2006-09. You can apply the U-values determined through this feature in your energy balance calculation.

Download GEZEthermic (ZIP | 1.74 MB)

LogiKal data package

When planning, calculating, constructing and ordering façades, you can make use of GEZE product data from Orgadata, BMEcat and Datanorm. At the click of a mouse, the technical details of GEZE products can be included as package solutions in calculations and planning and also integrated in further manufacturing processes. Special demands can also be met easily. Even complex systems can be planned and produced simply without posing any technical difficulties.

Request your GEZE data package from Orgadata or get in contact with us:

Go to Orgadata

Cable planning

Cable planning © GEZE GmbH

Cable planning

When transferring the configuration results from the WinCalc control centre configuration to the GEZE client portal, users will now also automatically receive a cable plan in accordance with the customised property-specific details. This does more than just simplify the planning process. Since the plans are assigned to a specific order, they also help to compile accurate documentation.

Login to the GEZE client portal

GEZEconnects

Simplify the setup of automatic door systems. By downloading our software, you can create a wireless connection between a PC and the automatic door systems provided by GEZE. All settings for the door system are made and saved using our intuitive interface. Additionally, the diagnostic functions show you the most important functional parameters of the door system in real-time.

Download GEZEconnects (ZIP | 109 MB)

GEZE door list management

Door lists generally serve as a basis for drafting the text for a tender as they allow for all door requirements to be gathered together as comprehensively as possible. Clear menu navigation, comment fields and comfort functions greatly assist users when filling out the GEZE door lists. At the same time, the many explanations offer you help with decision making. GEZE provides users with an easy-to-use solution. 

Login to the GEZE client portal

Information on our company, products, and services

You will find extensive materials in our download area. Further product information is available from the GEZE customer portal. If you need additional information, please don’t hesitate to contact us personally.

Go to the GEZE download area

Contact

How can we help you?

Do you have questions or suggestions? There are lots of ways to contact us.

Comprehensive and user-friendly

To serve you even better and more comprehensively, we offer a variety of services, applications and portals for your added convenience and to open up new usage options.

GEZE CUSTOMER PORTAL

GEZE MEDIA POOL

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